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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clayton Miller

June 1, 2025

5  out of  5
rating by Clayton Miller
"Cole was great to work with! Super knowledgeable and helped me get a good rate."
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Amber Sellers

May 30, 2025

5  out of  5
rating by Amber Sellers
"Ariana always breaks everything down so I actually understand what I have. She made sure my coverages really protect me, and it just feels good knowing someone cares."
We responded:
"Hi Amber, Thank you so much for the thoughtful review. We’re so glad to hear that Ariana took the time to explain everything clearly and helped make sure your coverage truly fits your needs. At Diana Lockmiller State Farm Insurance in Madison, Alabama, we believe it’s important that our customers feel confident and cared for, and I’m happy to know Ariana delivered that for you. If you ever have questions or need anything at all, feel free to give us a call at 256-325-7283. We’re always here for you."
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Karie Rose

May 28, 2025

5  out of  5
rating by Karie Rose
"I just bought my car insurance from Ariel! She got me great coverage at a great price! Her friendly knowledgeable service was much appreciated!"
We responded:
"Hi Karie, Thank you so much for the kind review. We’re thrilled to hear that Ariel helped you get the coverage you needed at a great price. At Diana Lockmiller State Farm Insurance in Madison, Alabama, we’re proud to provide friendly, knowledgeable service, and I’m so glad Ariel made your experience a great one. I’ll be sure she sees your message. If you ever need anything or have questions, feel free to give us a call at 256-325-7283. We’re always happy to help."
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Frankie Harbin

May 21, 2025

5  out of  5
rating by Frankie Harbin
"The people at the Madison State farm office are great I would have been lost had it not been for them helping me through everything when my home Burned.n"
We responded:
"Hi Frankie, Thank you so much for the heartfelt review. I’m so sorry you had to go through such a difficult time, but I’m incredibly proud of the team here at Diana Lockmiller State Farm Insurance in Madison, Alabama for being there to support you when you needed it most. That’s exactly why we do what we do. If there’s ever anything else we can help with, please don’t hesitate to reach out at 256-325-7283. We’re always here for you."
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Tony Pickett

April 30, 2025

5  out of  5
rating by Tony Pickett
"I'm so glad i made the switch- Kirstin made the whole process easy and stress-free. Not only was she great to work with, but she also helped me save a good amount of money on my policy. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that making the switch to State Farm was such a positive experience. At our Madison, Alabama agency, we pride ourselves in making insurance simple and stress free. Kirstin is a true asset to our team, and we are glad she was able to help you find the right coverage and save money. Whether it's auto insurance, home insurance, or life insurance, we are here to provide personalized service and real value. Thank you again for choosing Diana Lockmiller State Farm - We truly appreciate your recommendation! "
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Kelly Mills

April 17, 2025

5  out of  5
rating by Kelly Mills
"Reggie with Diana’s team is very helpful and professional in helping me with all my insurance needs!! Great team!"
We responded:
"Thank you so much for the kind words! We are so glad to hear that Reggie was able to provide helpful, professional service for all of your insurance needs. At Diana Lockmiller State Farm here in Madison, Alabama, we are dedicated to making sure our customers feel supported - whether it's auto, home, renters, or life insurance. We are proud to have Reggie on our team and grateful to have you as part of our State Farm family! Thank you again for your support! "
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Karisa Bennett

April 7, 2025

5  out of  5
rating by Karisa Bennett
"Great experience! Saved us money! Easy process! Thank you!"
We responded:
"Thank you for your 5-star review! We're so happy to hear you had a great experience with our State Farm agency in Madison, Alabama. Helping our customers save money with a fast and easy insurance process is what we strive for every day. Whether you're looking for auto, home, or life insurance, our goal is always to make things simple and stress-free. We appreciate your trust in our team! "
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Lindsay

April 7, 2025

5  out of  5
rating by Lindsay
"I moved here from Florida and had a very easy transition. Every time I need anything this location and their employees are very friendly and very helpful. I love having them as my personal agents!"
We responded:
"Thank you so much for the review! We are thrilled to hear that your move from Florida was a smooth transition and that our State Farm team in Madison, Alabama was able to make things easy for you. Providing friendly, helpful service and our personalized insurance support is exactly what we strive for. Whether you've relocated or a lifelong local, we're honored to be your local insurance agent. We truly appreciate your trust in us at Diana Lockmiller State Farm! "
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Bethanie Stahl

April 5, 2025

5  out of  5
rating by Bethanie Stahl
"During an incredibly brief intake phone call and short-but-comprehensive follow-up call, Cole knowledgeably and thoroughly provided me with higher levels of insurance coverage with premiums greatly reduced from what I had been paying. I appreciated Cole’s upbeat and cheerful attitude following a rude and bleak encounter with a different insurance carrier. Cole turned my day around! He made my month much brighter. Thanks, Cole! I highly recommend this office."
We responded:
"Thank you so much for sharing your experience! We're so thankful Cole was able to not only improve your coverage and lower your premiums, but also turn your day around with his cheerful attitude. This is why we do what we do daily! At Diana Lockmiller State Farm agency in Madison, Alabama, we know how important it is to feel heard and supported - especially after a frustrating experience. We are committed to providing personalized, compassionate service for every customer when shopping for auto insurance! We truly appreciate your recommendation and are so glad to have earned your trust! "
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Jessica Mathern

April 1, 2025

5  out of  5
rating by Jessica Mathern
"Heather is an amazing insurance agent . She answers any questions I have and walks you through your policy to make sure you understand what is covered and what is not. Thank you Heather and Diana for your service!!!! Yall Rock !!!"
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Nathan Saavedra

April 1, 2025

5  out of  5
rating by Nathan Saavedra
"I worked with Cole and he was very easy to talk with. Would definitely recommend using him!!"
We responded:
"Hi Nathan, Thank you so much for the 5-star review. I'm so glad to hear Cole made your experience with Diana Lockmiller State Farm Insurance in Madison, Alabama such a smooth one. He really goes above and beyond for our customers and I’ll be sure to let him know how much you appreciated working with him. If you ever need anything, whether it’s a quote, coverage review, or just a quick question, feel free to give us a call at 256-325-7283. We’re always here to help."
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Austin Creel

March 1, 2025

5  out of  5
rating by Austin Creel
"Taylor Hamilton and the Diana Lockmiller Agency are the best!!! Excellent customer relations and prompt service!! Five Stars ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"We’re honored by your positive feedback on Diana Lockmiller Agency! We look forward to continuing to provide you with great service on your insurance needs ! If there is anything else we can do for you and your family, just let us know!"
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Gary Hallinan

February 25, 2025

5  out of  5
rating by Gary Hallinan
"State Farm blew all competitors away with pricing and responsiveness. While I miss Jake from State Farm, Cole McBride was a very focused on providing quotes of insurance. I used to be a 30 plus year USAA member but when customer service and price was abandoned due the National Advertising with the Gronk, I realized the I was overpaying for crappy service. So now I routinely price shop for insurance and found that my current agent (Farmers) was slowly increasing the cost for several years. Now with State Farm, reduced my insurance cost by $1000+ dollars a year.....Highly recommend State Farm for price and hope I never have to use their services."
We responded:
"Thank you Gary for sharing this great news on how much we were able to save you! We’re honored by your positive feedback! We look forward to continuing to provide you with great service on your auto insurance and home insurance! I look forward to many years of helping you with your insurance! "
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Tameka Chambers

February 19, 2025

5  out of  5
rating by Tameka Chambers
"My husband and I have a wonderful State Farm representative. Her name is Heather and she has been so helpful with getting our insurance policies, life insurance policies, etc. set up for our family. She does her very best to save us money where she can and she’s very knowledgeable. Heather is and an asset to her company and definitely an asset to our family, we appreciate her diligent service and look forward to working with her more in the future for our insurance needs."
We responded:
"Tameka thank you for the amazing review of our office and Heather! This job is not always easy and I know Heather was thrilled to see your review this morning. I am so glad we were able to help you with your insurance needs at Diana Lockmiller State Farm! :)"
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Trent Justice

January 31, 2025

5  out of  5
rating by Trent Justice
"I worked with Cole and he was very knowledgeable about all of my insurance. Would definitely recommend working with him!"
We responded:
"Thank you Trent for the review! This means so much to me to hear and I’m so glad Cole was able to help you. Thank you for being a valued customer!"
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Marcos Olivas

January 30, 2025

5  out of  5
rating by Marcos Olivas
"If your going to go through here for life and Auto insurance ask for Mrs. Nikki Darby, absolutely amazing customer service!!!"
We responded:
"Thank you for reviewing Nikki! She has a passion for life insurance and I’m so thankful she was able to help you. Thank you for being a valued customer! "
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Lisa Davis

January 27, 2025

1  out of  5
rating by Lisa Davis
"Awful awful experience. Everyone in this office is not helpful. Would never recommend. Go to any other state farn agent. Disgusting taste in my mouth."
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Pam Fatima

January 22, 2025

5  out of  5
rating by Pam Fatima
"I am moving from Illinois to Ala and I could not have picked another person that would have helped more than Heather. She was amazing and I will recommend her. She did both auto and homeowners with no problems. Thanks Heather."
We responded:
"Thank you so much for the confidence you have in our office and Heather! She is passionate about making process easy and she is very caring about our customers. Thank you for being a valued customer! "
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Annissa Embry

December 17, 2024

5  out of  5
rating by Annissa Embry
"I reached out to Cole McBride with lots of questions, he was professional and very helpful."
We responded:
"Thank you Annissa for the review! Cole is very passionate about helping customers and I am so glad to hear this review. Thank you for your business! "
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Michaela McCutcheon

December 16, 2024

5  out of  5
rating by Michaela McCutcheon
"Any and all insurance needs go see Taylor! Taylor Hamilton is not only great at what she does, she's also a great person who really cares about helping people. She knows her stuff. I'd recommend her to everyone! 5 stars."
We responded:
"Thank you Michaela for the great review! Taylor is excellent and cares so much about protecting her customers with the proper insurance. Thank you for your business at Diana Lockmiller State Farm! "
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Stacey McBride

December 1, 2024

5  out of  5
rating by Stacey McBride
"Cole was so patient and helpful! He wrote our auto insurance and did a great job!"
We responded:
"I love to hear this! Cole is always so patient and helpful making the switch so easy. Thank you for your feedback and welcome to Diana Lockmiller State Farm! "
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Corangely Cabrera-Hernandez

December 1, 2024

5  out of  5
rating by Corangely Cabrera-Hernandez
"Cole was amazing to work with! He was patient and was very attentive when finding me the best rates for my insurance. I would highly recommend that people come see Cole!"
We responded:
"Thank you for reviewing Cole! He is definitely attentive to helping customers find the best rate and providing the coverage you need. Thank you for being a part of Diana Lockmiller State Farm! Welcome! "
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cynthia carver

November 22, 2024

5  out of  5
rating by cynthia carver
"Ya are awesome"
We responded:
"Thank you so much!!! We love hearing from our customers and it definitely motivates us when we hear things like this!!"
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Emily Tester

November 21, 2024

5  out of  5
rating by Emily Tester
"Heather Ball was so warm, kind, understanding, and helpful. I am so thankful for Diana Lockmiller StateFarm."
We responded:
"Thank you for reviewing Heather! She is so caring and truly wants every customer to feel appreciated. I am very thankful for your kind remarks!!! "
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Michael Hamilton

November 2, 2024

5  out of  5
rating by Michael Hamilton
"So great working with Micah! Very knowledgeable and professional! Great experience! October 2024"
We responded:
"Thank you for the great review on Micah!! He is passionate about helping customers understand insurance. Thank you for the kind words and thank you for choosing Diana Lockmiller State Farm!"