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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Esse

October 30, 2025

5  out of  5
rating by Ryan Esse
"The best ever!!"
We responded:
"Ryan, thank you for your enthusiastic feedback! I'm so happy to know you had such a positive experience with our office. If you ever need anything else, feel free to reach out!"
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Shayla Nations

October 29, 2025

5  out of  5
rating by Shayla Nations
"Aubrey has been working with me on a life insurance policy that I will be purchasing the beginning of next year. She is the sweetest lady, and so knowledgeable about her job. She's gone above and beyond to answer all my questions. Thank you Aubrey!"
We responded:
"Thank you, Shayla! I'm so happy to hear about your positive experience with Aubrey. She truly is dedicated to providing excellent service and ensuring all your questions are answered. We appreciate your trust in us for your life insurance needs. If there's anything else you need, feel free to reach out!"
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Kayla Sanders

October 29, 2025

5  out of  5
rating by Kayla Sanders
"Cole was extremely helpful in helping me understand my quote and bundling my car and renters insurance! I was recommended to this specific agent's office by coworker and I'm super thankful to know about them now so I can recommend them to others!"
We responded:
"Thank you, Kayla! I'm happy to hear that Cole was able to assist you with your insurance needs. We appreciate your recommendation and are grateful to have you as part of our community. If you need anything else, feel free to reach out!"
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Catherine Nurek

October 25, 2025

5  out of  5
rating by Catherine Nurek
"Kirstin provided expert service that went above and beyond what I was expecting. Not only did she show a level of patience and understanding when reaching out to me and during my appointment with her, but she broke down the policy details for me in a way that I was able to understand so I could get the coverage I needed. I am now saving over 300/mo with moving my assets from Allstate to Statefarm. I truly appreciate the time and attention I have received from Statefarm. Thank you!"
We responded:
"Thank you, Catherine, for sharing your experience! I'm happy to hear that Kirstin provided such exceptional service and helped you understand your policy details. It's wonderful that you're now saving significantly each month. We truly appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
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hannah Thompson

October 17, 2025

5  out of  5
rating by hannah Thompson
"Great service! Reggie made it super easy to set up my auto insurance and explained everything clearly.I’d definitely recommend him to anyone looking for insurance."
We responded:
"Thank you, Hannah! I'm happy to hear that Reggie made setting up your insurance a breeze and provided clear explanations. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Nicole McCowen

October 3, 2025

5  out of  5
rating by Nicole McCowen
"Reggie is quick and reliable!"
We responded:
"Thank you, Nicole! I'm happy to hear that Reggie provided quick and reliable service. Our team is dedicated to offering the best support possible.Thank you for choosing Diana Lockmiller State Farm! "
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Overcomer Fitness

September 30, 2025

5  out of  5
rating by Overcomer Fitness
"Ariana is amazing and always goes above and beyond when I have questions"
We responded:
"Thank you! I'm happy to hear that Ariana has been so helpful and attentive to your needs. Our team is dedicated to providing exceptional service, and it's wonderful to know Ariana is making a positive impact. If you ever need anything else, feel free to reach out!"
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Rescue Realm

September 30, 2025

5  out of  5
rating by Rescue Realm
"Cole was extremely helpful. Thanks Again"
We responded:
"Hey, Rescue Realm! I'm happy Cole was able to assist you so effectively. Thank you for choosing Diana Lockmiller State Farm!"
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Jackson

September 24, 2025

5  out of  5
rating by Jackson
"Cole was great to work with! Friendly, efficient, and explained things well. Switched my car insurance over with no issues."
We responded:
"Thank you, Jackson, for sharing your experience! I'm glad Cole was able to assist you with your car insurance. We pride ourselves on making the switch simple. Thank you for trusting Diana Lockmiller State Farm!"
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Brodie Borden

September 23, 2025

5  out of  5
rating by Brodie Borden
"Super simple and easy setup Reggie was super helpful and knowledgeable highly recommended for anything I wanna do in the future"
We responded:
"Thank you, Brodie! I'm happy to hear that Reggie made the setup process simple and easy for your auto and home insurance. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist with! "
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Samuel DeRasmi

September 17, 2025

5  out of  5
rating by Samuel DeRasmi
"I am very very satisfied with the performance of this company and how they treat me as a human being not as just a customer but as a friend and I would gladly recommend them to anybody I know for your insurance special thanks to Aubrey for her experience in customer service.Samuel ❤️❤️❤️🙏🙏🙏"
We responded:
"Thank you, Samuel! I'm happy to know that you feel valued and appreciated by our team. Aubrey will be delighted to hear your kind words about her customer service. We’re always here to help with your insurance needs! Thank you for trusting Diana Lockmiller State Farm."
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robert b

September 17, 2025

5  out of  5
rating by robert b
"For reasons of automobile changes, policy changes, and what not, I've recently had to call on Aubrey at Diana Lockmiller's State Farm office far more than one would consider normal. But she is so pleasant, helpful, and cheery that I can't help but feel better, even when I started out feeling bad about bothering her yet again. Aubrey will simply brighten your day."
We responded:
"Thank you, Robert! I'm happy to hear that Aubrey has been able to assist you with such a positive attitude. Our team is committed to making every interaction a pleasant experience. Thank you for being a part of Diana Lockmiller State Farm! If there's anything else you need, feel free to reach out anytime!"
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Angie Burbank

August 28, 2025

5  out of  5
rating by Angie Burbank
"My wife and I just got life insurance with State Farm. We had researched and felt the price and policy was right for us. It was a very easy process. I just called and got an appointment to meet with Cole. He has been great to work with. He answered all of our questions and went through all of our options. I would and will recommend anyone looking at getting life insurance to check with State Farm and especially Cole at Diana Lockmiller Agency."
We responded:
"Thank you, Angie, for sharing your experience! I'm delighted to hear that Cole was able to assist you and your wife with your life insurance needs. It's wonderful to know that the process was smooth and that you found the right policy. We truly appreciate your recommendation, especially when protecting the most important decision with life insurance. Thank you for trusting Diana Lockmiller State Farm!"
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Linda Batista

August 28, 2025

5  out of  5
rating by Linda Batista
"This is a professional, customer friendly & caring agency. The entire team are so friendly. Ms. Heather and Ms. Arianna are always willing to take the time to assist me with my question & concerns. I leave every time feeling better then when I arrived. Give them a try for all your insurance needs you will not be disappointed."
We responded:
"Thank you, Linda! I'm happy to hear that Heather and Arianna have helped you with professionalism and care. We pride ourselves to be dedicated to providing excellent service, and I'm glad they could assist you with your questions and concerns. We appreciate your recommendation and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you! Thank you being with Diana Lockmiller State Farm!"
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Kala Vickery

August 27, 2025

5  out of  5
rating by Kala Vickery
"I’ve always preferred State Farm, but due to unforeseen circumstances was unable to acquire insurance with them when I purchased my new car. Reggie reached out, and I honestly ignored him because I thought I didn’t qualify for State Farm any more. Imagine my surprise when I finally did answer, and not only did I qualify, but my rates for auto and renters were the same as my auto only policy with Progressive. Cannot recommend them enough!"
We responded:
"Thank you, Kala, for sharing your experience with Reggie! We have competitive rates and I am so happy to hear he was able to get you auto insurance and renters insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime! Welcome back to Diana Lockmiller State Farm!"
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manaohar sam

August 26, 2025

5  out of  5
rating by manaohar sam
"Excellent Conversation with Aubrey. She suggested I come in and review my policy. Very good suggestion. Excellent speed of execution, A very intelligent worker. Positive ."
We responded:
"Thank you for the 5 star review! We truly appreciate your feedback with Aubrey. We highly recommend policy reviews. Thank you for being a valued customer!"
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Bill Harden

August 21, 2025

5  out of  5
rating by Bill Harden
"Ariana was awesome in helping us switch insurance companies. She was able to reduce our monthly cost by 50%, while keeping the same coverage. They were quick and efficient with great customer service. I would highly recommend this team to handle your insurance needs."
We responded:
"Bill, thank you for your fantastic review! I'm happy to hear that Ariana was able to assist you in switching insurance companies and reducing your costs while maintaining your coverage. Our team takes pride in providing quick and efficient service with your insurance needs. Welcome to Diana Lockmiller State Farm!"
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Andy Forister

August 5, 2025

5  out of  5
rating by Andy Forister
"Ariana is an absolute rock star. She saved me so much money and stress by getting me a great auto policy for my business. Cannot recommend her enough!"
We responded:
"Thank you, Andy! I'm delighted that Ariana could help ease your stress and find a great auto policy for your business. Your recommendation is greatly appreciated. If there's anything more we can do for you, just let us know!"
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David Sheltren

July 16, 2025

5  out of  5
rating by David Sheltren
"Reggie with Diana Lockmiller - State Farm Insurance, was super patient and walked me through my quote like a PRO! We are in the process of buying a home in the Huntsville area (remotely from California) so there were a lot of unknowns with our familiarity of the area. Being a Huntsville native, he made the conversation personable and professional and I believe he exceeded his role as a representative. Happy we went with State Farm!"
We responded:
"Thank you so much, David! I’m so happy to hear about your positive experience with Reggie and our team at Diana Lockmiller- State Farm Insurance. Assisting with your home purchase in Huntsville from California is exactly the kind of personalized, knowledgeable service we strive to provide. As your local agent, we pride ourselves on making insurance simple, professional, and tailored to each of our customer’s needs - especially relocating. Thank you for choosing State Farm and welcome to Huntsville! "
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Emily McMurry

July 3, 2025

5  out of  5
rating by Emily McMurry
"Reggie was a massive help and very patient explaining any questions I had!"
We responded:
"Thank you for the kind words and for trusting our team! Reggie is great at providing clear and patient support. At Diana Lockmiller State Farm, we are committed to helping out customers understand their options and protect what matters most - whether it's auto, home, life, or financial services. We truly appreciate your business and for the great review on Reggie! "
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Dorise Townsend

July 2, 2025

5  out of  5
rating by Dorise Townsend
"I really enjoyed signing up with State Farm it was very easy and the agent was very nice and polite"
We responded:
"Thank you for your kind review! We're so glad to hear your experience signing up with State Farm was smooth and positive. At Diana Lockmiller State Farm, we take pride in making insurance easy to understand and delivering friendly, personalized service. Whether it's auto, home, renters, or life insurance, our team is here to help you every step of the way. Welcome to the State Farm family! "
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AUSTIN MOTTON

June 26, 2025

5  out of  5
rating by AUSTIN MOTTON
"Kirstin is an excellent worker and is very respectful. She gave me the most wonderful service experience ever and I am so happy that I talked to her. She is a good person Reggie was very respectful and helpful as well and made things very easy for me 👍🏾"
We responded:
"Thank you for the great review of Kirstin and Reggie. We pride ourselves on making sure we provide the best service at Diana Lockmiller State Farm. Thank you for choosing us for your auto insurance needs in Madison, AL!"
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Rashunda Patton

June 19, 2025

5  out of  5
rating by Rashunda Patton
"Cole was very amazing, professional and knowledgeable"
We responded:
"Thank you for the great review of Cole. I value the professionalism and knowledge of our team for all your auto insurance, home insurance, and life insurance needs. We are here to help you with all your insurance needs. "
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rjackson93

June 11, 2025

5  out of  5
rating by rjackson93
"State Farm just got my business and I slept better last night! Cole McBride solved a lot of my problems. I had lost faith in my insurance provider of 34 years, USAA. It just kept getting worse. Horrible customer service and policies that were unacceptable. Huge increases without notification was the final straw. My parents used State Farm growing up so I know this company’s been around. Cole was persistent, personable and professional. He was prompt and responsive. He let me know about State Farm and how it runs. We ended up with more coverage at a better price! The State Farm app is very intuitive and effective. But I know Cole will help if I call. Thank you State Farm, Diana, and Cole!"
We responded:
"Thank you for the amazing review! We are thrilled Cole was able to help you find peace of mind and better coverage after such a long and frustrating experience. Stories like yours remind me of why we do what we do. At our agency, we believe in being persistent, personable, and professional - and making insurance simple again. Whether it's your home insurance, auto insurance, or life - we've got your back! Thank you for trusting Cole, me, and our entire State Farm team. We are always just a call or text away! Thank you!!!!"
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Gil Suguitan

June 10, 2025

5  out of  5
rating by Gil Suguitan
"Professional, affordable, efficient with a no charge bonus option"
We responded:
"Thank you for the great review of Diana Lockmiller State Farm! We pride ourselves in providing professional and affordable insurance in Madison, AL. Thank you for choosing us as your insurance provider! "