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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Adrienne Malone

October 30, 2026

5 out of 5 rating by Adrienne Malone
"Yolanda Cosby was very great.. She explained everything very well. Yolanda made sure I understood everything I was getting. She was very patient with me. She did an excellent job and I am well pleased."
We responded:
"Adrienne, thank you for taking the time to leave us a review! I'm happy to hear that Yolanda provided you with such a thorough and patient experience. It's wonderful to know you felt well-informed and pleased with the service. We're always here if you need anything else!"
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wendy roberts

October 29, 2026

5 out of 5 rating by wendy roberts
"Great, great customer service! This office reached out to me and cut my car insurance bill in HALF! We missed each other at 1st but they reached out again and now we're all set up! Adriana is very respectful and detail oriented, communicates VERY WELL!! Get in touch with them. You will NOT be disappointed!!"
We responded:
"Wendy, thank you for taking the time to leave us a review! We always strive to communicate clearly and make sure everything is set up just right. We're thrilled to have you with us. Feel free to reach out if you need anything else!"
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Charles Mangone

October 29, 2026

5 out of 5 rating by Charles Mangone
"I live over 100 miles from the State Farm Madison office. I was impressed by an agent there named Ariana. After talking with her, I cancelled my Allstate policies on my home and 3 cars the same week. The Lockmiller Agency, specifically Ariana, is a choice I have confidence in and I expect to remain with them for the duration as long as premiums are competitive and affordable."
We responded:
"Charles, thank you for taking the time to leave us a review! I'm happy to hear that Ariana made such a positive impression and that you've chosen to switch to our office for your insurance needs. We aim to keep our premiums competitive and affordable for you. Feel free to reach out if you need anything else!"
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Hannah Moran

October 29, 2026

5 out of 5 rating by Hannah Moran
"I appreciate Ariana for being so attentive and detailed in explaining our insurance options. She was so friendly throughout our conversations and gave me all of the information and answers that I needed."
We responded:
"Hannah, thank you for taking the time to leave us a review! I'm glad to hear that Ariana was able to provide you with attentive and detailed service while discussing your insurance options. We always aim to make sure you have all the information you need. Feel free to reach out if you need anything else!"
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Anthony Garcia

October 29, 2026

5 out of 5 rating by Anthony Garcia
"I have been using Diana Lockmiller for a while now, great service, saved me money, and her and her office respond quickly and professionally. Highly recommended them for all your insurance needs!!"
We responded:
"Anthony, thank you for taking the time to leave us a review! I'm happy to hear that you've had a positive experience with our service and that we've been able to help you save money. We always aim to respond quickly and professionally. We're grateful for your recommendation! Let us know if we can help with anything else!"
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Alexis Jowers

October 21, 2026

5 out of 5 rating by Alexis Jowers
"This office is one of the most hardworking and dedicated, caring m insurance office I have ever been with. Andrea was a helpful hand and a blessing to get my questions answered and help me get more for less. She is such a sweetheart. She is very passionate about her job and helping people."
We responded:
"Alexis, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Jeff

October 9, 2026

5 out of 5 rating by Jeff
"I spoke with Cole the manager and omg he was excellent and exceptional professional and got me the renters insurance at the lowest price u can get and explained everything to where I understood and did not force me to purchase anything but let me know that I am taken care of by their services and I WOULD HIGHLY RECOMMEND ANYONE TO STATE FARM OF THIS LOCATION IN MADISON , ALABAMA FOR YOUR NEEDS. CALL AND ASK FOR COLE"
We responded:
"Jeff, thank you for taking the time to leave us a review! I'm happy to hear that Cole provided you with such excellent service and helped you find the right renters insurance. It's great to know you felt well-informed and comfortable throughout the process. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Gerald Whitfield

October 8, 2026

5 out of 5 rating by Gerald Whitfield
"Reggie spent over an hour with me, making sure I understood all my options. I was able to get better truck insurance and much needed Home Insurance. The rates were awesome. Then we went on a three way call and got better insurance coverage and price for my son. This man is awesome he really is. He is so patience and easy speaking. Thank you so much for treating me with respect and helping me to understand all my options. Your type of respect is becoming a LOST ART.
Sincerely,
Marsha"
We responded:
"Marsha, I'm really happy to hear that Reggie was able to assist you and your son with your insurance needs. It's great to know that you felt respected and well-informed throughout the process. We strive to make sure everyone feels valued and understood!"
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Julia Cade

October 5, 2026

5 out of 5 rating by Julia Cade
"I have been with Diana and her team for over two decades. There is no better team!"
We responded:
"Thank you, Julia! We're so grateful for your loyalty and kind words. It's wonderful to know that you've been with us for over twenty years. We truly value your trust in our team. We're always here if you need anything else!"
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Lasha Pitts

October 1, 2026

5 out of 5 rating by Lasha Pitts
"Thank you so much Cole for helping me. This was a great experience and one that I will pass on to others. Yall go see Cole."
We responded:
"Thank you, Lasha! I'm glad to hear that Cole was able to provide you with such a positive experience. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
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Mirandahill4@gmail.com Miranda11

October 1, 2026

5 out of 5 rating by Mirandahill4@gmail.com Miranda11
"We highly recommend Cole McBride! He has been so helpful with everything and has answered so many questions for me. Cannot appreciate him enough. He is the best."
We responded:
"Thank you, Miranda! I'm really happy to hear that Cole has been so helpful and answered all your questions. We're proud to have him on our team. Let us know if we can help with anything else!"
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Ma E

September 30, 2026

5 out of 5 rating by Ma E
"We highly recommend Cole McBride. He promptly answered all of our questions and we appreciate his patience with our lack of knowledge. We would be lost without him."
We responded:
"Thank you! I'm glad to hear that Cole was able to assist you so effectively. We appreciate your recommendation and are happy to have been able to help. Feel free to reach out if you need anything else!"
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Belinda Dolberry

September 28, 2026

5 out of 5 rating by Belinda Dolberry
"Ariana was very knowledgeable and helpful explaining everything that I wasn’t sure about. I’m not easy to convince when making changes but I really felt confident making the change."
We responded:
"Belinda, thank you for taking the time to leave us a review! I'm happy to hear that Ariana was able to provide the information you needed and help you feel confident about making changes. We're always here to assist if you have any more questions. Thanks for choosing us!"
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Belinda Clement

September 25, 2026

5 out of 5 rating by Belinda Clement
"Reggie was very helpful & kind with my friend Shelby Burrough. He was very knowledgeable & got her auto coverage handled immediately! Diana, give this sweet young man a raise! Thank you for all you do!"
We responded:
"Thank you, Belinda! I'm happy to hear that Reginald was able to assist Shelby with her auto coverage so efficiently. We’re proud to have him on our team. We appreciate your feedback and support! Let us know if we can help with anything else!"
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Mekhi Bennett

September 22, 2026

5 out of 5 rating by Mekhi Bennett
"Reggie was very knowledgeable and professional. I would definitely recommend!"
We responded:
"Thank you, Mekhi! I'm glad to hear that Reggie was able to provide you with knowledgeable and professional service. We appreciate your recommendation! Let us know if we can help with anything else!"
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nick garcia

September 22, 2026

5 out of 5 rating by nick garcia
"Diana Lockmiller and Kristin are the best!! I have been with another insurance agency (not StateFarm) for 32 years and ventured out to see what was available. I got a quote and was amazed but the savings of $529 a month, same coverage I was beyond myself. They are so professional and caring even helping me with cancelling a 32-year-old account “I was scared” but at the end of it I switched to StateFarm thanks to them! I appreciate the savings, looking forward to working with them for the future. Now only thing can top this is to meet Jake from SateFarm!"
We responded:
"Nick, thank you for taking the time to leave us a review! I'm really glad to hear that you found our team helpful and that we could provide you with such significant savings. It's great to know that we made the transition smooth for you. We look forward to continuing to work with you. Let us know if we can help with anything else!"
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Kendric Baker

September 21, 2026

5 out of 5 rating by Kendric Baker
"Chloe was great helped me a lot"
We responded:
"Kendric, thank you for taking the time to leave us a review! I'm happy to hear that Chloe was able to assist you so well. We're here for you, so feel free to reach out if you need anything else!"
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Ben Gorius

September 15, 2026

5 out of 5 rating by Ben Gorius
"Reggie did an amazing job at getting me on short notice, talked me through all the policies and helped me greatly."
We responded:
"Thank you, Ben! I'm really happy to hear that Reggie was able to assist you on short notice and guide you through the policies. We always aim to provide helpful and timely service. Feel free to reach out if you need anything else!"
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Leigh Lewis

September 11, 2026

5 out of 5 rating by Leigh Lewis
"Yolanda Cosby was my insurance agent and she explained everything well and was pleasant! Thank you for your great service."
We responded:
"Thank you, Leigh! I'm glad to hear that Yolanda was able to provide you with clear explanations and a pleasant experience. We appreciate your kind words and are here if you need anything else!"
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Ann Mills

September 11, 2026

5 out of 5 rating by Ann Mills
"Very friendly and very helpful he help me on insurance he understands"
We responded:
"Thank you, Ann! I'm happy to hear you found our team friendly and helpful with your insurance needs. We always strive to provide understanding and support. Let us know if we can help with anything else!"
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De'Shannon McNeil

August 25, 2026

5 out of 5 rating by De'Shannon McNeil
"My agent is super helpful, kind, very knowledgeable of my needs. I have nothing but positive vibes for my agent. She is so friendly. I think I may have gotten to comfortable with her😊. I feel like we have gained FRIEND STATUS 🤗"
We responded:
"Thank you for your review, De'Shannon! I'm glad to know you feel supported and comfortable with us. It's wonderful to hear that our connection feels like "friend status." We're always here for you, so don't hesitate to reach out if you need anything!"
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Hayden Raper (Haybone256)

August 20, 2026

5 out of 5 rating by Hayden Raper (Haybone256)
"I spoke with Nikki Darby and she gave me a great quote!"
We responded:
"Thank you, Hayden, for taking the time to leave us a review! I'm happy to hear that Nikki was able to provide you with a great quote. We appreciate your support!"
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Ruth Skandera

August 16, 2026

5 out of 5 rating by Ruth Skandera
"Ariana is exceptional. She got me a great quote fast and with no hurdles."
We responded:
"Thank you, Ruth! I'm happy to hear that Ariana was able to provide you with a great quote quickly and smoothly. We strive to make the process as easy as possible for our customers. Feel free to reach out if you need anything else!"
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Uriah The Hitite

August 14, 2026

5 out of 5 rating by Uriah The Hitite
"My family just moved to the area. KIRSTEN was upbeat, professional, knowledgeable about transferring out policy from out of state and assisted us with directions for the next step. The Lockmiller difference. The office was clean the people were friendly and we received some merch...The primary Agent also offers investment and estate planning services."
We responded:
"Thank you, Uriah, for sharing your experience! I'm glad Kirstin was able to assist you with your policy transfer and that you felt welcomed by our team. It's great to know you appreciated the clean office and friendly atmosphere. We're here to help with any insurance or financial planning needs you might have. Let us know if we can help with anything else!"
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Brandon Davis

August 3, 2026

5 out of 5 rating by Brandon Davis
"Micah Montgomery was great. I mean he went above and beyond. He cut my bill almost in half."
We responded:
"Brandon, thank you for taking the time to leave us a review! I'm happy to hear that we were able to help you and make such a positive impact on your bill. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"