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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 12, 2024

5  out of  5 rating by tripp
"Great staff, patient with my many questions and always helpful with their answers."
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Ace Cole

April 12, 2024

5  out of  5 rating by Ace Cole
"I absolutely love this branch! Everyone is so kind and caring. A special thanks to Brooklyn, I truly appreciate you!"
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Sunny Garcia

April 3, 2024

5  out of  5 rating by Sunny Garcia
"Heather was so helpful and knowledgeable; I have multiple products with State Farm and I love the personal touch as well!"
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Brett Koken

April 1, 2024

5  out of  5 rating by Brett Koken
"Taylor Hamilton was very friendly, helpful and super easy to deal with! 10/10 customer service!! If you need a quote I definitely recommend her and Diana Lockmiller for your insurance needs!"
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Gavin McBride

April 1, 2024

5  out of  5 rating by Gavin McBride
"Cole was easy to work with and very responsive! He was able to get me the best rates possible! I would recommend him to everyone!!"
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Ryan Chaney

March 27, 2024

5  out of  5 rating by Ryan Chaney
"Brooklyn was an incredible asset to me and my family on the day of my accident. She provided guidance and assistance with the process as well as compassion for my situation. Because of Brooklyn I was in a much better situation to handle this claim. Thank you so much!!!!!!!"
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March 19, 2024

5  out of  5 rating by richk717
"Great service!"
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Teresa Mitchell

March 18, 2024

5  out of  5 rating by Teresa Mitchell
"Everyone is very respectful and knowledgeable! Always eager to help ! Responds quickly to any questions I may have ! I would recommend this agency to everyone who needs insurance!"
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Diego Maldonado

March 16, 2024

5  out of  5 rating by Diego Maldonado
"Chloe Pounders was really servicial and professional all along the process to change my auto insurance, it was one of my first times buying an auto insurance and she made it so easy! I’m really grateful with Chloe and her team!"
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hope meadows

March 4, 2024

5  out of  5 rating by hope meadows
"This agency is awesome! They are always available. They have saved us so much money. Highly recommend"
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Andre Baron

February 29, 2024

5  out of  5 rating by Andre Baron
"Brooklyn got me a renters insurance policy updated and to me in a matter of minutes. Really helped me out when I was in a hurry on short notice."
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Madison Abernathy

February 28, 2024

5  out of  5 rating by Madison Abernathy
"Cole was fantastic to work with! He was professional, very helpful, and fast responding. I definitely recommend this business when looking for any type of insurance!"
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February 21, 2024

5  out of  5 rating by J D
"Absolute pleasure dealing with Cole and Heather. Quick and easy process or giving me quotes. Beat my current insurance prices by a great margin. Happy to deal with someone local and not call into a call center. Highly recommend."
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Elliott Crow

February 16, 2024

5  out of  5 rating by Elliott Crow
"Awesome staff! Great at going to bat for you when needed, everyone is so friendly and easy to talk with. This office is fantastic. Thank you for everything you have done for us. 😊"
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Darez Davis

February 8, 2024

5  out of  5 rating by Darez Davis
"Taylor Hamilton is someone you should definitely go see. She easily laid a plan that was beneficial to me and made it a easy process to purchase"


February 6, 2024

5  out of  5 rating by CHARTEASE CRITTENDON -CHAR STAR
"Listen!!! The folks over at Diana Lockmiller State Farm takes excellent care of me! I started off in February 2023 building a rappprt with Cole in reference to several life insurance quotes. Cole always met my expectations whenever I called. He set the stage for my continued business relationship with this office. I've dealt with a few others over there (Brittany & Heather) who are always patient, understanding, thorough and hospitable. Diana Lockmiller State Farm has earned my business and this honest review!! Thank you guys for your great customer service!"
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Cassandra Davis

February 5, 2024

5  out of  5 rating by Cassandra Davis
"This Crew is AmaZing !! Always available via Live Conversations & / or Via Phone Txt + Email. Extremely Prompt & Informative. Always Inviting & Very Prompt in Helping find Resolutions & Resources to help me through Lifes Challenges & Changes . 5 Stars Earned & Deserved!"
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Jeremy Wells

February 5, 2024

5  out of  5 rating by Jeremy Wells
"So far it's been good."
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Brett Suddith

February 5, 2024

5  out of  5 rating by Brett Suddith
"Heather has been extremely helpful and patient in working with me to setup my new auto policy!"
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Heather Hastings

February 1, 2024

5  out of  5 rating by Heather Hastings
"Agent Cole provided excellent and knowledgeable service. He was very professional. I recommend him to anyone looking to get insured"
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Stacy Todd

January 24, 2024

5  out of  5 rating by Stacy Todd
"I was fortunate enough to work with Cole on new auto and homeowners policies this week and I have been absolutely thrilled at the level of service and care I've received. We were with our previous insurance company for twelve years, but despite no claims, our rates kept going up, and we never seemed to be able to get to a real person when we had questions. Cole at Diana Lockmiller State Farm in Madison was easy to get ahold of, nothing but patient with all of my questions, as well as friendly, knowledgeable, and easy to work with. Plus, he got us a great rate for better coverage! We're so happy we switched to State Farm and even more relieved to have the personal touch of fantastic local customer service. Thanks, Cole!"
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Kat Colangelo

January 24, 2024

5  out of  5 rating by Kat Colangelo
"Micah was wonderful!! He explained all my options clearly & did not pressure at all."
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John Paul King

January 19, 2024

1  out of  5 rating by John Paul King
"Had a claim in 2020 they raised the rates even though it wasn’t my fault. Sent them something in through the app , never got a response for a claim. Then when I finally get one I get nothing in response to the claim. Unprofessional as soon as you start “costing” them money or actually needing insurance your a problem. I had these guys for years but they’ve changed."
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Brooke Boesing

January 18, 2024

5  out of  5 rating by Brooke Boesing
"Taylor Hamilton with Diana Lockmiller’s agency is top tier! It was a really a smooth transition and everything was explained well. If you’re looking for a provider for your auto and home coverage needs- I recommend this company!"
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z d

January 18, 2024

5  out of  5 rating by z d
"Amazing company very happy with my conversion and price Micah gave me ."