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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fred Valentin

Fred Valentin

February 27, 2023

5  out of  5 rating by Fred Valentin
"Very professional, very courteous. And very knowledgeable. Brooklyn is a very special and was a great help to. Me Keep up the great work Brooklyn."

Brian Johnson

February 24, 2023

5  out of  5 rating by Brian Johnson
"Very helpful costumer service every time I call!!! They know my needs and help me get them all planned out. Great company. 🙂"

Christian Eaton

February 21, 2023

5  out of  5 rating by Christian Eaton
"Cole was extremely helpful getting my policies started with State Farm. I definitely recommend giving him a call!"

A.C. Rockett

February 20, 2023

5  out of  5 rating by A.C. Rockett
"Derrick Bishop was a fantastic agent. He helped me set up all the insurance I needed. He was kind and easy to work with. Nice fellow."

Sandy Lane

January 27, 2023

5  out of  5 rating by Sandy Lane
"Brooklyn Dodds was very helpful and very professional. She was easy to understand, very prompt and kind."

kibi 6

January 21, 2023

5  out of  5 rating by kibi 6
"Andrea Frye is my State Farm agent off of Slaughter Road in Madison Alabama and evey experience I have with her is Amazing. Andrea is reliable and dependable. She takes time to listen to my concerns and she always finds a solution. Her customer service skills are excellent!"

Gutz Kleever

January 19, 2023

5  out of  5 rating by Gutz Kleever
"My agent Brooklyn who's a friend and I were discussing my insurance needs over Thanksgiving dinner and we decided to see if I could save some money by moving from Progressive to State Farm, it took some time for us to get together to run the numbers but we did, My new State Farm policy is 50% of what I was paying Progressive. Although it took us a while to get it done I'm glad we did! I was under the impression that a State Farm policy would be expensive and admittedly I was wrong! I'm rather pleased at this point and Brook, Thanks! Now to call Progressive and break the bad news to them!"

SirusEnt M

January 17, 2023

1  out of  5 rating by SirusEnt M
"I have been insured through Diana for almost 7 years now for my business. I have not been able to talk to her about my policy once since I was originally signing up. Over the years, I received an annual phone call from one of her reps, and I always explained how I would like to go back over our policie and see if anything needs to be changed. Year over year, I'm promised a meeting or call back to discuss possible options... Year over year, every single one of those commitments has been missed or canceled. Just recently, I received my annual call and expressed my dissatisfaction with the above-mentioned. The rep deeply apologized and claimed she would personally take responsibility in making sure this issue is rectified. Now, another 45 days later, I still have not received a single communication back. Long story short, if you're looking for an agent that will be there for you, Diana is not one of those agents. My business will be taken elsewhere in 2023."

Carlisha Landers

January 11, 2023

5  out of  5 rating by Carlisha Landers
"Cole and the others in this office are absolutely amazing! Customer service is always on point and they are ready to help in any way possible! I definitely recommend them for your insurance needs!"

Caitlin Hobbs

January 5, 2023

5  out of  5 rating by Caitlin Hobbs
"I have had nothing but a nice and easy experience with this State Farm. Erin was very kind and incredibly informative. HIGHLY RECOMMEND THIS LOCATION, THEY ARE GREAT"

krista pliner

January 4, 2023

5  out of  5 rating by krista pliner
"Cole was very helpful and was able to process my quote in adequate time."

Latisia mcmullin

December 29, 2022

5  out of  5 rating by Latisia mcmullin
"I had made a call to to one of the companies in my area! They tried to over charge me! I made another call to Diana Lochmiller at State Farm and spoke with Brooklyn! She was great! Not only did she get my rates cheaper but she also talk to me about helping my son with his medical bills! State Farm offer numerous of different things to help better serve you! Thanks Brooklyn you the best!"

Anna Leigh Isom

December 29, 2022

5  out of  5 rating by Anna Leigh Isom
"Can I give you guys more than 5 stars?! Cole was very helpful with everything we needed! He was very informative and answered all the questions we had. I can’t recommend the Diana Lockmiller agency enough!"

Darren Brazier

December 16, 2022

5  out of  5 rating by Darren Brazier
"Not only friendly but also fun staff. I have been with this agency for several years, though I only visit the office very seldom, when I do they are pleasant and quick to address any issue I may have promptly. Leaving me to ask myself who could ask for anything more."


December 14, 2022

5  out of  5 rating by Leia
"Brooklyn helped me with my renters insurance and was not only one of the friendliest people I have had the pleasure to talk to, she was knowledgeable and quick at what she was doing. Hands down 5 stars because she helped me!"

Summer Fun Party Rentals

December 2, 2022

5  out of  5 rating by Summer Fun Party Rentals
"We had called numerous companies to get quotes in insurance for our mom. To our surprise Megan with the Diana Lockmiller agency was not only close to our location but was able to give us a quote with quick a turnaround time. I had thought we would never be able to find a policy for homeowners & auto that was in her affordable fixed budget. To our surprise Megan was able to get us a great policy and one that was affordable too! Megan & Cole took great care of us and were great to work with. Highly recommend giving them a call for any insurance needs!"

Allison Hill

December 2, 2022

5  out of  5 rating by Allison Hill
"Megan is very helpful and can help you with any auto or home insurance needs!"

Kloie Mills

December 2, 2022

5  out of  5 rating by Kloie Mills
"Megan is so helpful and very sweet!!"

Bailee Bell

November 19, 2022

5  out of  5 rating by Bailee Bell
"Such a pleasant experience thank to, Cole McBride!! Will definitely send everyone you alls way, thank you for being so patient and kind!!"


November 18, 2022

5  out of  5 rating by HOWARD KURODA
"The staff is absolutely amazing, very professional and spot on. They understand the importance of great customer service. Thank you!!!"

Mitsu Shah

November 15, 2022

5  out of  5 rating by Mitsu Shah
"Great customer service!!!"

Sarah Richter

November 3, 2022

5  out of  5 rating by Sarah Richter
"very friendly and nice and very informative it was a great class"

Troy McDaniels

November 3, 2022

5  out of  5 rating by Troy McDaniels
"Great class I learn so much about safe driving"

She'Aurah Turner

November 3, 2022

5  out of  5 rating by She'Aurah Turner

Abby Hardin

November 3, 2022

5  out of  5 rating by Abby Hardin
"It was very informal and helped a lot."